Hubungi Kami

A professional customer support representative wearing a headset, smiling slightly, in a modern office with Pale Mist White walls and Soft Steel Blue accents, high-quality professional photography.
A professional customer support representative wearing a headset, smiling slightly, in a modern office with Pale Mist White walls and Soft Steel Blue accents, high-quality professional photography.
Call Center

  • Hubungi: +622150849000

  • Layanan 24 jam nonstop

  • Bantuan solusi instan

Butuh bantuan segera? Tim call center kami siap melayani telepon Anda kapan saja untuk menjawab pertanyaan dan memberikan solusi cepat.

Close-up of a laptop and a smartphone on a clean desk with a Deep Navy Blue notebook, representing professional digital communication and email support, bright and efficient atmosphere.
Close-up of a laptop and a smartphone on a clean desk with a Deep Navy Blue notebook, representing professional digital communication and email support, bright and efficient atmosphere.
Email Resmi

  • Email: customerservice@gojek.com

  • Respon cepat pengaduan resmi

Kirimkan detail pertanyaan atau dokumen pendukung melalui email. Kami akan memproses laporan Anda secara profesional dalam waktu singkat.

A person's hand holding a sleek smartphone in a bright environment, symbolizing easy access to customer support and efficient problem reporting.
A person's hand holding a sleek smartphone in a bright environment, symbolizing easy access to customer support and efficient problem reporting.
Pengaduan

  • Laporan Kendala Akun

  • Masalah Transaksi

  • Kritik dan Saran Layanan

Kami berkomitmen menangani setiap keluhan dengan serius. Sampaikan detail masalah Anda agar kami dapat segera melakukan investigasi dan perbaikan.

Kontak

Butuh Bantuan?

Tim customer service kami siap melayani Anda setiap saat.

021-50849000
cs@gojek.com

Bantuan

Pasaraya Blok M, Gedung B
Jakarta

Kantor